WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Email Support (Available 9AM - 6PM Eastern Standard Time, Monday-Friday)
Shipping Insurance + Lost / Damaged Package Coverage!
eJuiceDB is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
How to use your Route insurance:
*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Learn more about Package / Shipping insurance on Shipping Policy Page.
Refunds / Returns
Our refund policy is very simple. If you are unhappy with your order we aren't happy either. We strive for customer satisfaction and will work with you to find a solution. We accept returns for credits or a refund within 2 weeks of receiving your items. Please contact our support team at firstname.lastname@example.org
Refund Policy Abuse:
Any attempt to abuse our refund policy will result in a denial of service. Your account will be blocked from ordering from eJuiceDB.
Refund Policy Intent:
This policy is intended for customers who receive products that they are extremely dissatisfied with or for customers who have received damaged or incorrect shipments from manufacturers. All products on our website ship directly from the manufacturers and/or authorized distributors.
Refunds: Acceptable Reasons
We will refund you for your 1st order for the below list of complaints and/or issues. First order refund policy is limited to 3 eLiquid products.
General Refund / Replacement / Return Policy
In the event your items are damaged, incorrect or sent to the wrong address we will provide you (1) of the following options as a resolution;at the discretion of our team:
We welcome all questions and are available Monday-Friday
Please email email@example.com
9AM to 6PM Eastern Standard Time
Processing & Shipping Times
Processing times are not included in shipping times. Shipping times are an estimate based on vendor's past 90 day ship history. Processing times may take 1-3 business days to complete. Vendors do not ship items on weekends.
When do I receive my tracking number?
eJuiceDB sends all tracking numbers via email once a package has been shipped. You can also view your orders and associated tracking numbers in My Account
Expedited / Overnight / 2nd Day Shipping
eJuiceDB does not offer Expedited, Overnight or 2nd Day Shipping.
Multiple Tracking Number
eJuiceDB will send you multiple tracking numbers if you order from 2 or more vendors. Each vendor will ship a package to you containing your items.
Tracking Number Not Working
Please allow up to 1 business day for a tracking number to update. If there is no progress after 1 business day please contact us.
Shipping to APO/FPO / Military Boxes
eJuiceDB at this time does not support the ability the ship to APO/FPO mailboxes. We suggest having items shipped to an address in the United States and then having them forwarded to your final destination.
Wrong Nicotine / Size Purchased
eJuiceDB does not reimburse or compensate for customer errors. Please note that you have ordered the correct size, nicotine or options. Double check your order and items. The customer is responsible for providing us accurate shipping and billing information. No refunds will be issued should the customer provide incorrect shipping or product information.
eJuiceDB does not provide standard international shipping. We apologize for the inconvenience.
eJuiceDB only accepts US credit and Debit Cards with US billing and shipping addresses. Orders must be placed from within the United States. Orders placed from outside the United States or without a valid US credit or Debit card will be rejected during check out.
eJuiceDB Hours of Operation
All times are Eastern Standard Time
Monday:9am - 6pm
Tuesday:9am - 6pm
Wednesday:9am - 6pm
Thursday:9am - 6pm
Friday:9am - 6pm
We're proud to announce that we now offer military and student discounts. All discounts are handled by a third-party application. Discounts cannot be applied retroactively. Redeem Military & Student Discounts here
Student Discounts can only be redeemed with a valid .edu email address, must be of legal vaping age in your state.
After submission, approval usually occurs under 1 hour between 6AM-9PM PST, 7 days per week.
Afterwards, your document will be destroyed and your account will be permanently verified.
An e-mail will be sent to your email address when your document has been processed.
Invalid Documents (we will reject):
Phone Number: +1-631-777-3487
Address: 591 Stewart Ave Suite 520
Garden City NY 11530
© 2015-2023 eJuiceDB.com Retail
Event Partners: Vape Conventions, Vape South America Expo, Vape North America Expo, Vape Barcelona Expo, Vape Scandinavia Expo
Adult Signature is required for deliveries from this website.
California Proposition 65 Warning
Nicotine products contain a chemical known to the state of California to cause birth defects or other reproductive harm. Do not use if you are pregnant, and/ or breastfeeding. These products are intended for use by persons 21 or older, and not by children, women who are pregnant or breast-feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes – it is not a smoking cessation product and has not been tested as such.
EjuiceDB does not ship the items listed in 7 V.S.A. § 1010(b) to Vermont consumers unless the consumer is a licensed wholesale dealer or retail dealer in the state of Vermont.
All content, images, branding, designs, logos, and other intellectual property appearing on this Website are the respective property of the individual brands, unless otherwise stated. Information may be subject to copyright/trademark ownership by the vendor or brand. Reproduction or alteration without the expressed written permission may be a violation of their copyright/trademark or ownership. Questions, E-Mail: firstname.lastname@example.org