WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Fifty Bar

Free Shipping +$85

Help & FAQs

Most of Your Burning Questions Answered

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! With that if you wish to cancel your order it will just have to be done before the order has shipped. If the order has shipped we will have to wait for the order to be delivered in order to start a return process.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

What if I want to speak to someone?

We want to speak to you too!Contact us with any questions, concerns, or feedback. We will be sure to get back to you within the next business day or 48-72 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday or Tuesday, but possibly sooner.

We are open Monday through Friday 9am - 6pm EST

Shipping

Processing & Shipping Times

Processing times are not included in shipping times.

Shipping times are an estimate based on the vendor's past 90-day ship history. Processing times may take 1-3 business days to complete. Vendors do not ship items on weekends.

Shipping times are 3-7 business days after the order ships.

When do I receive my tracking number?

eJuiceDB sends all tracking numbers via email once a package has been shipped. You can also view your orders and associated tracking numbers in My Account

Expedited / Overnight / 2- Day Shipping

eJuiceDB does not offer Expedited, Overnight or 2nd Day Shipping.

Shipping to APO/FPO / MIlitary Boxes

eJuiceDB at this time does not support the ability the ship to APO/FPO mailboxes. We suggest having items shipped to an address in the United States and then having them forwarded to your final destination. 

International Shipping

eJuiceDB does not provide standard international shipping. We apologize for the inconvenience

Returns and Refunds

How do I return a product?

Our refund policy is very simple. If you are unhappy with your order we aren't happy either. We strive for customer satisfaction and will work with you to find a solution. We accept returns for credits or a refund within 30 daysof receiving your items. Please contact our support team at support@ejuicedb.com

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

We no longer offer phone customer service please fill out the form below or chat with us