Processing & Shipping Times
Processing times are not included in shipping times. Shipping times are an estimate based on vendor's past 90 day ship history. Processing times may take 1-3 business days to complete. Vendors do not ship items on weekends.
When do I receive my tracking number?
eJuiceDB sends all tracking numbers via email once a package has been shipped. You can also view your orders and associated tracking numbers in My Account
Expedited / Overnight / 2nd Day Shipping
eJuiceDB does not offer Expedited, Overnight or 2nd Day Shipping.
Multiple Tracking Number
eJuiceDB will send you multiple tracking numbers if you order from 2 or more vendors. Each vendor will ship a package to you containing your items.
Tracking Number Not Working
Please allow up to 1 business day for a tracking number to update. If there is no progress after 1 business day please contact us.
Shipping to APO/FPO / Military Boxes
eJuiceDB at this time does not support the ability the ship to APO/FPO mailboxes. We suggest having items shipped to an address in the United States and then having them forwarded to your final destination.
Wrong Nicotine / Size Purchased
eJuiceDB does not reimburse or compensate for customer errors. Please note that you have ordered the correct size, nicotine or options. Double check your order and items. The customer is responsible for providing us accurate shipping and billing information. No refunds will be issued should the customer provide incorrect shipping or product information.
International Shipping
eJuiceDB does not provide standard international shipping. We apologize for the inconvenience.
International Purchasing
eJuiceDB only accepts US credit and Debit Cards with US billing and shipping addresses. Orders must be placed from within the United States. Orders placed from outside the United States or without a valid US credit or Debit card will be rejected during check out.
eJuiceDB Hours of Operation
All times are Eastern Standard Time
Monday: 9am - 6pm
Tuesday: 9am - 6pm
Wednesday: 9am - 6pm
Thursday: 9am - 6pm
Friday: 9am - 6pm
Saturday: Closed
Sunday: Closed