eJuiceDB aka eJuice or eLiquid Database is a popular and highly visible online retailer of eLiquid / eJuice vaping products, providing more than 1000+ brands of high quality products to choose from. Established in 2015 and relaunched in 2016, eJuiceDB strives to provide the most complete database of eLiquids available for purchase. In our efforts to continue to provide a wide range of brands to our customers, we have expanded our selection of products into hardware items such as mods, coils, tanks, batteries, and more.
We carry all of the popular vaping lines such as Cuttwood Vapors, Naked 100, Air Factory E-Liquid, ANML Vapors, Jam Monster Liquids, Kilo E-Liquids, OHM Grown, One Hit Wonder and many, many more.
Our goal is to build lasting relationships with our valued customers, and assist them in their efforts to provide only the highest possible quality merchandise to their customers. In achieving this, we consider our largest priority on customer service, specialized pricing, and meeting the time requirements necessary for our customers to continue to provide the level of service they require to meet their customer's needs.
Each day, we continue to expand our relationships with industry brands. In building those relationships, we are able to offer you, our customer, a larger selection and at pricing that meets your needs.
Shipping Insurance + Lost / Damaged Package Coverage!
eJuiceDB is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
How to use your Route insurance:
*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Our refund policy is very simple. If you are unhappy with your order we aren't happy either. We strive for customer satisfaction and will work with you to find a solution. We accept returns for credits or a refund within 2 weeks of receiving your items. Please contact our support team at email@example.com
Refund Policy Abuse:
Any attempt to abuse our refund policy will result in a denial of service. Your account will be blocked from ordering from eJuiceDB.
Refund Policy Intent:
This policy is intended for customers who receive products that they are extremely dissatisfied with or for customers who have received damaged or incorrect shipments from manufacturers. All products on our website ship directly from the manufacturers and/or authorized distributors.
Refunds: Acceptable Reasons
We will refund you for your 1st order for the below list of complaints and/or issues. First order refund policy is limited to 3 eLiquid products.
Wrong product ordered
Product arrived damaged
Wrong nicotine level ordered or received
Wrong size ordered or received
Wrong item sent / delivered
Shipment transit times exceeded reasonable time and no notification was received from our Customer Service team
General Refund / Replacement / Return Policy
In the event your items are damaged, incorrect or sent to the wrong address we will provide you (1) of the following options as a resolution; at the discretion of our team:
Refund for the product(s)
Replacements for the product(s)
Credit on your next order(s)
We welcome all questions and are available Monday-Friday
Please email info@eJuiceDB.com 10AM to 7PM Eastern Standard Time
eJuiceDB offers Free Shipping on orders over $50 via USPS First Class Package.
Processing & Shipping Times
Processing times are not included in shipping times. Shipping times are an estimate based on vendor's past 90 day ship history. Processing times may take 1-3 business days to complete. Vendors do not ship items on weekends.
When do I receive my tracking number?
eJuiceDB sends all tracking numbers via email once a package has been shipped. You can also view your orders and associated tracking numbers in My Account
Expedited / Overnight / 2nd Day Shipping
eJuiceDB does not offer Expedited, Overnight or 2nd Day Shipping.
Multiple Tracking Number
eJuiceDB will send you multiple tracking numbers if you order from 2 or more vendors. Each vendor will ship a package to you containing your items.
Tracking Number Not Working
Please allow up to 1 business day for a tracking number to update. If there is no progress after 1 business day please contact us.
Shipping to APO/FPO / Military Boxes
eJuiceDB at this time does not support the ability the ship to APO/FPO mailboxes. We suggest having items shipped to an address in the United States and then having them forwarded to your final destination.
Wrong Nicotine / Size Purchased
eJuiceDB does not reimburse or compensate for customer errors. Please note that you have ordered the correct size, nicotine or options. Double check your order and items. The customer is responsible for providing us accurate shipping and billing information. No refunds will be issued should the customer provide incorrect shipping or product information.
eJuiceDB does not provide standard international shipping. We apologize for the inconvenience.
eJuiceDB only accepts US credit and Debit Cards with US billing and shipping addresses. Orders must be placed from within the United States. Orders placed from outside the United States or without a valid US credit or Debit card will be rejected during check out.
eJuiceDB Hours of Operation All times are Eastern Standard Time
We're proud to announce that we now offer military and student discounts. All discounts are handled by a third-party application. Discounts cannot be applied retroactively. Redeem Military & Student Discounts here
Student Discounts can only be redeemed with a valid .edu email address, must be of legal vaping age in your state.
After submission, approval usually occurs under 1 hour between 6AM-9PM PST, 7 days per week.
Afterwards, your document will be destroyed and your account will be permanently verified.
An e-mail will be sent to your email address when your document has been processed.
Official ID or Veterans Affairs ID DD-214 (you may block SSN)
Promotion Certificate or Award Certificate
Veterans Affairs postal letters
Driver's License showing Veteran mark (requires visit to DMV to add it)
G.I. Bill documents
Invalid Documents (we will reject):
Pictures of you in uniform (even if your name is on it)
With eJuiceDB there's always a way to save. You can enter discount / coupon codes directly into the checkout.
Product Reviews: Three to Seven days after purchasing an item you will receive an email asking you to submit a product review. When you review the product and submit the review, we will send you a follow up email containing your discount code.
Military Discount / Student Discount
See above article
Refer a friend and get 10% of their total sale sent directly to your Paypal account!
Adult Signature is required for deliveries from this website.
California Proposition 65 Warning Nicotine products contain a chemical known to the state of California to cause birth defects or other reproductive harm. Do not use if you are pregnant, and/ or breastfeeding. These products are intended for use by persons 21 or older, and not by children, women who are pregnant or breast-feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma.
If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes – it is not a smoking cessation product and has not been tested as such.
Free Shipping only applies to orders placed through www.ejuiceDB.com and to the 48 continental United States addresses.
All content, images, branding, designs, logos, and other intellectual property appearing on this Website are the respective property of the individual brands, unless otherwise stated. Information may be subject to copyright/trademark ownership by the vendor or brand. Reproduction or alteration without the expressed written permission may be a violation of their copyright/trademark or ownership. Questions, E-Mail: firstname.lastname@example.org